Hiroko Yamada

About

People typically call me after the hundredth lap of the same fight, when each of them can recite the other's lines from memory. Oddly enough, knowing the script that well is a useful place to start. Communication patterns are learnable, measurable, and changeable, which might be the most hopeful sentence in my field. I began in research, coding hours of recorded conversations, before admitting I would rather help the people talking than count their pauses. That background means I watch how the two of you talk, not just what you say, and small mechanical changes at that level pay off surprisingly fast. I keep everything plain: no mystique and no lectures, just observable habits and better ones to practice until they stick. If the same old scenes keep playing at your place, reach out, and we will write the two of you some new material.